Expect nothing less than honorable experts dedicated to their craft.
We believe in doing things right and doing right by our people. Our knowledgeable, engaged workforce is committed to the success of your brand. We aren’t backpack installers. We are expert craftsmen. Looking for a job? Visit our careers page.
Extra-mile service is at the core of what we do.
We do our work better, faster, and more competently than anyone else so our customers can focus on operations. And if you ask them, they’ll tell you our speed, dedication, and level of customer support make all the difference for them.
Some of the most admired brands in the food service industry trust us because they know we’ll make it happen, no matter what.
Our Vibe
Honorisms:
Back when we were a young, small company we had the crazy idea to collect all the phrases that motivated us and guided our actions. It was a fun list! None are original; they were passed down by parents, grandparents, elders, mentors, and teachers. After sorting out the amusing, risqué and redundant ones, we distilled them to the 24 that most closely described our motivations, work ethic, and how we treat each other. These became what we call Honorisms.
Honorism #11
Success fades, but excellence endures
We’re proud of our numbers – we’ve handled thousands of NROs, remodels, and support calls. But it’s the commitment to excellence that stands out for our customers.
The quality of our work – from impeccable cabling to seamlessly integrated systems – is what keeps our customers’ restaurants humming. And that’s bigger than any number can quantify.
Honorism #1
Don't Stop Until You're Proud
With HonorBuilt it’s not just about getting the job done. It’s about getting it done right. It’s the satisfaction of knowing you’ve made a complex web of systems work seamlessly for a customer. It’s the pride that comes with knowing your customers trust you to find a solution to their problem.
When we can step back, put our hands on our hips, smile, and nod at our work, then the job is done.
Honorism #3
There is no shortcut for the extra mile.
The work we do is too critical to take shortcuts. It takes meticulous planning, precise execution, and superior support to exceed expectations. Our goal is for every customer to have an “above and beyond” experience.
Honorism #5
Measure twice, cut once.
We live in a world obsessed with speed, and it’s tempting to race ahead on a project without careful consideration on the front end. But nothing’s more efficient than accuracy.
Everything we do at HonorBuilt starts with meticulous planning. Whether we’re staging equipment before installation or rolling out new equipment in a restaurant, we take the time to get the job done right the first time, every time.
Honorism #20
Promises made are promises kept
Customers rely on quick service and fast casual restaurants for speedy, uncomplicated service. To meet their expectations, the technology has to work like clockwork.
Whether we’re assisting with a technical issue or giving a customer our word on an installation timeframe, when we say “we’ll be there,” we will. We’re designed to deliver.
Honorism #8
Stretch and fear not
We’ve seen thousands of NROs, system-wide upgrades, remodels, and support calls, but we still get surprised sometimes. And when we do, we rise to the challenge.
Implementing a POS system that’s new on the market? Addressing a technical issue that we’ve never encountered before? At HonorBuilt, we don’t shy away from new challenges. We seek them out.
POINT UNIVERSITY
Free college.
We’re serious about lifelong learning too. That’s how you keep your mental saw sharp! Any serious goal requires skin in the game – which is why we offer every team member the opportunity to earn a degree from Point University – FOR FREE. No strings attached, no loans to repay, just a leg up to the next rung on the ladder. Together, we care more, deliver more, and become more. Few things are more satisfying than seeing our teammates achieve their dreams and aspirations.
Training
Technician Training Program
You deserve a team that stays sharp and delivers exceptional service, why our training program focuses on continuous growth and development. Every team member follows a clear professional learning path, progressing from Installer I to Installer III, with the top 10% achieving Master Technician. Our dedication to training equips our technicians with the skills, expertise, and confidence needed to handle any project for any customer, regardless of technology. This commitment sets our people a part, empowering them to meet the needs of your projects.
Leadership Team
We rise by lifting others.
We are building HonorBuilt with the same care and competence we apply to every job we do. Honorable men and women set the tone. Meet our team members below.
Andrew
Stith
Chief Executive Officer
Danny
Smith
Chief Operating Officer
Alan
Dean
Chief Information Officer
Stewart
Austin
Vice President of Sales
Jennifer
Rawley
Vice President of Professional Development
honorism #18
Perpetual optimism is a force multiplier.
Clearly defined mission? Check. Thorough planning and training? Check. Equipment staged and ready? Check. We’re ready to go then with every expectation of success.
Preparation is supercharged by optimism. That’s what propels us to go the extra mile for our customers.